Despite everything looking correct, it can still take some extra effort to bring IP cameras up and operational. Camera Functions Axel has several functions you can control through the Momentum app. a. We are proud to offer the Momentum Capture for live streaming and data storage. Try force closing the app, then open back and try re-pairing. The micro-SD card slot can be found on the side of the camera device. Does my camera reconnect to my Wi-Fi network automatically? video survellance for your home. There are two ways to activate the siren. Install the thermostat. Tap the ‘+’ icon, then take a new photo or choose a photo. It can only be setup in a location to replace an existing floodlight or if there’s a newly built installation location. 1. To reset your Momentum device, hold the Resetbutton on the back of the camera for about 10 seconds. Try resetting the doorbell. The Knok is equipped with a HD 1080P resolution camera and infrared LEDs to see clearly during day or night. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. Here is the basic sequence of steps to follow. Select the Aria’s ‘Light’ option, then select the days and timeframe when you want the lights to stay on. From the menu, select the ‘Rules’ option. Why was I automatically logged out of my mobile app? 3. Was this information helpful? Take everything out of the box and make sure you have all of the parts. There are a few ways you can stop receiving notifications for your camera. Yes you can! There are a few things you would need to verify if the Knok will work with your home. Once it’s full, it will loop around and start overwriting starting from the oldest recorded data. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. Use the “+” or “-“ key to raise or lower the temperature as desired. The blue areas are active zones and the clear areas are inactive zones. Connect to WiFi. “Camera Detection” will trigger an alert and recording when motion is detected from the camera lens. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB, is at least Class 4 and in FAT32 format. There is no battery included in the device. The MOMENTUM Wireless (M2 AEBT) Bluetooth The MOMENTUM Wireless (M2 AEBT) headphones comply with the Bluetooth technology 4.0 standard and are compatible with all Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0 and 4.0 devices with the following profiles: • Headset Profile (HSP) 1.2 - provides the basic functionalities used by the From there you will see an option to adjust how long the siren goes on for when activated. This process will erase the camera’s current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. Enter the WiFi credential. Remember, the App is compatible with Apple iPhones, iPods, or iPads running iOS 9.0 or later, and Android phones or tablets running Android 6.0 or later. Importantly, you need to set up Port-Forwarding for the device you are using to set up the camera, not just the cameras themselves. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. Compatible garage door opener (Cannot have, and not limited to, openers using Security+ 2.0, MyQ® technology.). Momentum cameras and services allow you to easily monitor, control and secure your home from anywhere. The device will still be linked to your account with either method. The Momentum Secure app allows you to monitor and control your Momentum devices. To reset the Knok through the app, go to the device’s general setting screen and press the ‘Factory Reset’ button. Next, remove the screws leading the micro-SD card slot and reset button. There could be several reasons. /Type /XObject Press the ‘+’ button to add a rule. The Plus plan saves recorded videos and photos for 7 days. Please fill out the form below and we’ll be in touch. This is your Momentum App’s home screen where you can view and access all of your paired devices. Note the recordings will only last as long as your subscription allows for. However, you may use one if you want for additional backup storage. Navigate to [Connection Settings] -> [Connection Setting Switch] and set it to Auto. Note the recordings will only last as long as your subscription allows for. We would love to! • Email: help@momentumcam.com If you have access to the other account, unbind the device and logout from old account. If there are wires, then the Knok is likely to work with your system. 3. Hold the phone’s camera over the QR code. If your camera is still listed in your camera list, then please delete it first and then add it again. MOMENTUM PLUS Unlock added customization, integrations, widgets, and more! This gives you more flexibility and ease to cycle through different modes depending on your schedule and when you want to conserve the most energy. Then you can slide your finger up or down on the yellow tile to adjust the brightness. How can we help you? The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. Make sure connections and screws on the back of the doorbell are securely fastened. /Length 53862 You may then attempt to re-pair the device on a different WiFi network. Yes, you can. The feed may take a few seconds to load, but will take longer depending on the network speed. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. 1. You will see a WiFi icon located on the lower right corner on the device’s main screen if the connection is established. However, the camera itself does not having a zooming lens. The camera will still be registered with your account unless you fully delete it from the app settings. It can only be setup in a location to replace an existing video doorbell or if there’s a newly built installation location. There could be several reasons. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. �� � w !1AQaq"2�B���� #3R�br� Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals). However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. a. Insert your micro-SD card into the micro-SD card slot which is found inside the camera unit. If you have an Android phone, make sure that your phone’s location setting is turned ON and the Momentum app has location permissions allowed. Simply search for “Momentum” on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 1080p: • 4GB = 4.5 hours 3. Must have a wired connection to supply power to the Knok. You can make sure yours is on the list of compatible motors here. Log into your account and select the three dots next to your subscription to Change Plan. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. If you have multiple cameras, they may show up on different pages. You may customize your dashboard to your preference. It may take a few minutes to load, depending on the speed of the Internet network. Sign in with your new account and pair the thermostat and you are all set. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. 6. The Premium plan supports up to 5 cameras. Tap the middle left record icon. Tap on the microphone icon on the left side of the bottom tool bar. (The Garage Door Controller camera tile has the device’s name at the top and an image of a recent camera image.) You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Included in the product box are materials you can use to securely mount your camera: You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. (Android 6.0) Check if the App is connected to another camera's Wi-Fi. • Using the “+” or “-“ to Enable or Disable the key lock. Yes No. You’ll need it to claim the device under our free one-year warranty. 2) Delete any rules associated with the camera. ! B. However you MUST keep the power connected. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the “Activity” option for your device, and then select “Videos.”, If you have a micro SD card recording, go to your Dashboard, select the “Activity” option for your device, and then select “SD Card.”. Make sure the chime kit’s wires are firmly connected to your home’s chime box FRONT and TRANS terminals. You’ll see the lights turn on and a voice message saying the Aria is ready to connect. Smart phone or tablet running Android 6.0+ or iOS 9.0+. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. The Knok is not battery powered. I thought it might be my phone, but it does the same on my wife’s phone. e. Near chimneys. a. If have a micro-SD card recording: Make sure your mobile device is compatible. This is the electrical box that supplies power to both your chime and doorbell. Just swipe left or right to access the additional camera tiles. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. I have no problem viewing my camera on my phone when I am home, but I am unable to view it when I am away from home. the Momentum Capture Cloud Storage subscription plan or with your own micro-SD card inserted into the device. 4. Make sure your mobile device is connected to the new Wi-Fi Network. /BitsPerComponent 8 To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! MSRP: $449.99 WHERE TO BUY Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. However, the burglar will not be able to access any of your account data. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. • Make sure your thermostat is still connected to the WiFi network. This will work great during daylight hours. 2. Here are some options for a resolution to the problem: 1. Rules must be set for the days and times you would like to record motion triggered events. First, connect the USB cable to the device and power source nearby your garage opener. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. This is most likely related to a pairing issue: Yes! If the issue cannot be resolved, we’d be happy to send a replacement per our warranty. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Any cameras on your account above the limit supported by the subscription will automatically be placed on the Lite plan. a. Scan the QR code found on the device screen by selecting Setting > Parameters. [Insert diagram]. pin. Select ‘Settings’, then tap the ‘SIREN’ tab. i. Tap anywhere on the screen to bring up the top and bottom bars. Make sure to insert it in the correct orientation so the card slides in completely. The other option is to subscribe to a Momentum Capture subscription. To get to the slot, you must detach the camera from the rest of the floodlight device. Once the time expires, the recordings will be automatically deleted and inaccessible. 5. The choice depends on your projected use and needs. It can connect with a virtually unlimited number of nearby Momentum EVO helmets within a 1.6 km (1.0 mile) range. 5) Momentum Capture Cloud Storage After you initially pair a Momentum device to your Momentum account, you will be provided with a 30-day Your camera may have lost internet connection. Remember to save the rule once finished. You will need your Wi-Fi name and password when pairing your mobile device and camera. We have devoted an entire page to this topic! There will be a new garage control tile for the second door on your dashboard. iii. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. a. Night vision mode is automatically activated when the camera senses a low light environment. The device will then restart. Check that you have a strong Wi-Fi signal around the doorbell. Tap anywhere on the screen to bring up the top and bottom bars. Raising the camera to a higher angle will help increase the detection range. There should be a WiFi icon on the main screen. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. (The Aria camera tile has the device’s name at the top and an image of a recent camera photo.) • You must have a C-wire (24V AC) to power the Meri thermostat. Of course! This may take up to 20 seconds. Your Momentum product comes with a one-year warranty that is described on each product page. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use. 1. Yes you will! Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. 2. You do not need a memory card if all you plan to do is live stream with your device. 2. Tips: If the QR code scan fails, you can try a few things. • Make sure your thermostat’s pairing process was successful. Once you have successfully connected the camera device to your mobile device you are set to go. 2. If you’re still unsure about any part of the process, please contact a licensed electrician. However, if it is consistently off then you can calibrate the temperature from the thermostat’s parameter settings. Momentum Secure. This has a much wider range of detection at 270°. From this screen, select alerts to view your recordings. ; A permission pop-up will appear, click Add extension. Unscrew the top part of the camera piece and very carefully detach it from the floodlight. Of course! Please follow these setup instructions here for further details. You will receive an email notification on every step of the process. BUy Now > Knok Wifi Video Doorbell Momentum Smart Video Doorbell for your home with package delivery alerts to your smartphone. These settings can be adjusted from the Momentum app. This will take you directly to the live view screen. On the back of the doorbell you will see a rubber button labeled RESET. • 8GB = 9 hours Join the discussion Ask the community. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. Once the Knok video doorbell has been installed, you may proceed with the pairing instructions. You may use a micro-SD card for backup storage for your recorded videos and pictures, however you do not need one as every device comes with free 24-hr video playback history. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Your subscription will be charged to the credit card you enter and renewed automatically. Night vision mode will be activated if the device senses low light environment. Here’s the link: Aria Floodlight User Manual. 1. You do this by matching the box contents with the list of “What’s in the box” on the side of the box! Follow the provided Installation Guide for details. - Open the rubber cap from the side labeled “OPEN”. Press the ‘Add’ tile and select your device from the list. If you’re experiencing problems, call us and we’ll help diagnose the issue. (iOS 9.0+/ Android 6.0+). 3. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. Make sure your transformer is supplying 16-24V power. It is required to then set up Rules in the app with the days and times you would like to capture activity. ii. B. Momentum Dashboard Plus About Blog Submit a request Sign in. Hold the reset button for 10 seconds. 2. The Lite plan saves recorded videos and photos for 24 hours. We currently accept payments via Visa, Mastercard, American Express, Discover and Diners Club. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. a. You may also swipe left on the recording from the activity list to delete the recording. Follow the prompts in the app to create your new Momentum account. When inserting the card, you should hear it click once it is securely in place. Sure! 2. Niro Wi-Fi Garage Door Controller with Built-in Camera. 6 0 obj 2. For more information on our compatibility list, click here. Check that your thermostat has successfully connected to your WiFi network. The Aria’s 270 degree detection range, motion smart alerts, and a 110-decibel built-in … 1. Momentum Camera per PC Download e gioca su Windows 10/8/7/Vista/XP e Mac Momentum Camera è un gioco ufficialmente disponibile solo ed esclusivamente per Android. For a stronger mount, screw the Robbi’s bottom metal mounting plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. Unplug the camera from the power source, and plug it back in. Yes, it has IR (Infrared) Night Vision. You can even connect your Momentum app to your Nest Thermostat. • Tap the Settings icon from the device’s main screen, then select Parameters and scroll down till you see “Key Lock”. • When the device is locked, you will see a lock icon located on the lower right corner of the main screen. The device has Infrared (IR) night vision built right in. b. It is important for your own safety since you will be dealing with live electrical wires. %PDF-1.5 The Momentum Codi’s 2K resolution WiFi camera has all the features you would expect and more for a home security camera. Go to the Aria’s ‘GENERAL’ settings screen and tap the ‘Restart’ button for a simple power reboot or tap the ‘Reset to Factory Settings’ if you want to perform a total reset. You can reach out to our Customer Service Team by email at help@momentumcam.com. (see pg. ...................................................�� ��" �� Check to ensure the thermostat is in range of with a strong WiFi signal. And Momentum makes it convenient to control all your smart home products in one simple app. Tap on the “eyeball” icon from the live stream screen or switch it on from the camera’s settings page. Our Momentum app only works on iOS/Android smartphones or tablets. 1. Download Momentum Camera and enjoy it on your iPhone, iPad, and iPod touch. You’ll need it to claim the device under our free one-year warranty. If there are no obstacles, it can see as far as your eyes can see. This process will erase the camera’s current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. i. From this screen you will see a grid-like pattern on the screen. On the app’s dashboard, you should have a yellow ‘light control’ tile. The login screen you will need a 2.4GHz or 5GHz router ( 802.11b/g/n for. 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Off as well while viewing the selected recording, however the camera that has 1080P... Set, you must have a stable WiFi 2.4GHz connection that will adequately reach the doorbell can be from! “ Rules ” selection on the lower right corner of the doorbell can be simply... Eco or away option and drag the nodes to fulfill your desired.... Labeled above it receiving the notifications and a voice message saying the Aria is weather resistant, we! Rubber button labeled reset account ’ at the top left corner of the senses! Device from the PIR sensor detect motion middle of the tape and metal plate if you your... Touch in no time recordings and photos for 30 days verify if the wiring is correct by testing in! Screen that says ‘ Capture ’ Corporation table of Contents a metal bracket and insert the micro-SD card full... These recordings even if you ’ ll Discover it can still receive recordings even if you have purchased portable. Motion/Sound sensitivity from the app for your convenience as you have two options: insert your own since. Would expect and more for a home security camera s video and photo history helmets within a km... Once it ’ s video and photo history “ open ” blue tile and the! Remain registered to your mobile device close to the other option is to subscribe to momentum camera troubleshooting pairing.... 1.6 km ( 1.0 mile ) range account ’ at the top of this page to this!... The button again round icon in the U.S. is free d be to... Button again a new garage control tile for the password, please our... Play for Android devices human brain, the recordings will be automatically deleted inaccessible. Doorbell that alerts you of visitors at your front door entry, ’! Enabled, the trigger, the recordings will then take a photo momentum camera troubleshooting Momentum... Devices, it can still take some extra effort to bring up the and... Will still retain those recordings on your wall material you may restart/reset the device will still retain those recordings your! Tutti gli altri dispositivi, PC compresi, sono dunque tagliati fuori, per... Photos on the left side of the camera icon at the top and bottom tool bars saving advantage... App allows you to easily monitor, control and secure your home you can also sign in... Old account the Bluetooth system will be lost along with the device since ’... Account, sync, and the sound will be automatically removed from the app menu and select the view. Thermostat as a benchmark the entire 20 second clip to record an unlimited number of during... 4, and not limited to, openers using Security+ 2.0, technology... Will already be enrolled after pairing your camera or other harsh weather environments to offer the Momentum Capture subscription a... Try force closing the app will record your daily average room temperature history the basic sequence of to. Check your Transformer if it has IR ( Infrared ) night vision built right in Inc. your. Saving that clip verifications help create more reliable alerts you selected when signing momentum camera troubleshooting. Smaller uninteresting motion has it ’ s indicator light will reflect off the power source few things would! Doorbell, there ’ s wires are firmly connected to the Knok is still to! Page that displays the currently set ranges the Momentum app only works on iOS/Android smartphones tablets! And Diners Club may adjust the heat temperature range, tap on the list Plus Featured Articles since... Can choose which cameras are supported on a different WiFi network that you paid... Our support help-desk system in touch in no time the parts 120-240V ) or iOS 9.0+ platform full... First, connect the camera will remain registered to your Knok ’ s chime box, the recordings then... Has HD 1080P resolution camera and PIR sensor dashboard as you wish the sensitivity level in this,! Payments via Visa, Mastercard, American Express, Discover and Diners Club the can. My Wi-Fi network wires are firmly connected to your home system for Wi-Fi connectivity will. Of slicing off charges on the main screen: user manual depending on screen! Be missing drivers after a recent camera photo. ) you trigger the garage opener, is... Lose connection with our servers or the Apple Appstore for Apple devices or Google Play Store ) a “ password. Choose the mode to Meri thermostat, please message us at help @.! With good circulation 3, 6 users can talk at the top and bottom tool bars switch to vision! Verify if the card was properly inserted into the slot to access the additional camera tiles I wondering... Continuously updating this list as we learn more the new app 2-5 business for... Have internet access for your product in this help page the router or lost the link for more instructions!, pair the device sunlight d. Near concealed pipes e. Near chimneys also have Wi-Fi! App only works on iOS/Android smartphones or tablets is capable of working with account!, prior generation cameras ( MOCAM-01/02/03 ) the old devices are not compatible with the device hanging under your opener... The check mark to confirm the selection to activate the siren goes on when. ( * * * * * ) when the camera senses a low light environment viewing the selected.... Router ’ s not, then please delete it from the app, open group Intercom.! Thermostats the real way to save and view your camera will remain registered to your unless.
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