Go and enjoy.Happy to answer questions PSWe were given $200 vouchers for bottles of wine or spa visits, but we could only use $10 toward a very expensive bottle of wine and a total of $40 toward a spa visit which was useless to us. Polite and distant would have certainly been ok,.. however it would definitely not have had the same effect on us. We stayed in Bldg. I read a lot of reviews before booking this trip and for the most part, agreed with others. The bed was king size and comfy, tv had enough movie channels and maybe 3 or 4 adult channels for sexytime. Also being able to be in contact with family if necessary helped ease any concerns we may have had about leaving our 3 children at home. The walks to and from the beach, pool and restaurants are so peaceful. Can't go to Mexico and not see the ruins. Toggle search panel activation. There are so many teams working on different sites, attending to different tasks all at the same time. (FYI, if you get a package with Spirit Airlines beware that even carry-on bags must be paid for. Nonetheless, nice people do make a difference. The photographers are top notch. Winners are picked and prizes vary from souvenirs to free photo shoot) They last about 45 min and then the hotel becomes pretty quiet. The pad thai at TamanSari was the best pad thai I have ever had. Feedback, surveys and the like are a common practice to ensure they currently are and stay on target. Old monopoly, battleship, one deck of cards which you had to wait for so bring your own, dominoes and few other cheesy games. I stayed at the Valentin Imperial Maya with 3 friends mid-August. We enjoyed the music by the pool but for those who prefer a quieter environment there is the beach or the lazy river. Thank you Valentin! Book Valentin Imperial Riviera Maya, Playa del Secreto on Tripadvisor: See 15,375 traveller reviews, 20,176 candid photos, and great deals for Valentin Imperial Riviera Maya, ranked #1 of 1 hotel in Playa del Secreto and rated 4.5 of 5 at Tripadvisor. There was a great cello player there, and the food was better than what I have had in France!! The water was the perfect temperature and the pool bar was stocked with top shelf alcohol. Not impressed with the fillet, looked more like a flank steak, but again the fish was delicious. Our concierge Ivonne was wonderful and helped us with whatever we required. Indonesian was very good as well- mahi mahi was my boyfriend's favorite fish dish of all restaurants. Check-in: easy, took about 15 min. A big thank you to everyone who made our stay fantastic! After reading other peoples reviews for weeks before our trip, we certainly were not disappointed and agree with the excellent level it receives overall. Lasagne was just OK. Stay away. You can just pick a game and go play at a table. We stayed for 7 nights- booked it with bookit.com and paid a little under $3,000 with flight included. The drinks are good and if ordered right the food is fantastic. This is the Lobster Pot at night. Don't forget to ask about upgrades or credits if you purchased a deal that included these things. The Valentin is right in the middle of nature, not all concrete. The steak house had nice cuts of NY strip steak, for dessert brownie and vanilla ice cream. The ideal adults only luxury resort in the Mayan Riviera. Enjoy!! One swim up bar is a lot more fun that the other. The refrig never got that cold so hubby got some ice in the champagne bucket to keep everything cold.You can schedule maid service just by dialing ONE which was great for us to let them know what time the room needs to be cleaned by. The resort is well kept, rooms are clean and staff are super friendly and work extremely hard at making your stay memorable. The nightlife is amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We already have reservations to go back!! Having wifi in the rooms was also wonderful so we could watch our children's Christmas concert at home while enjoy the warm night air. My boyfriend and I just came back from the Valentine a week ago. Choice of eating inside, outside or A/C tables.MAR/TierraThese are the beach rest. I also noted that, at some high level somewhere (Govmnt or VIM ?? open BLD. PSS Bring a small fashlight with you as it's sometimes difficult to navigate as this is a vast proprrty and some rest. This is going to be long but full of tips. They are THE BEST, but there are so many more we can't begin to name. It is a very large resort and there is a lot of walking but it helps burn off a bit of the calories you consume during the day. Valentin Imperial, Riviera Maya is the perfect place to let go of your worries and enjoy living with the nature. We stayed in bldg 1 which is close to restaurants, lobby, sports bar and theatre. One thing to be careful about before leaving is the dress code for men, some restaurants have a strict dress code of long pants, closed shoes and shirts with a collar. Room service takes about 40 min to arrive and was just ok to us. In addition, ..and this is huge, they even managed to preserve and integrate some wildlife natural habitat within what is being groomed daily. There is also a bar on the beach which was awesome!The shows and event nights were a lot of fun. The customer service and culture by the staff is crazy unbeatable. First off- he's 31 and I'm 29, very laid back couple from NY and not fussy at all. last time we were here! This is the version of our website addressed to speakers of English in the United States. BTW, please be indulgent, this is my very first review ever and I certainly don’t want to bore anybody from the readers’ community to tears..From my perspective it appears to me that there is a plan and a solid structure supporting the goal that have been set by VIM High Management. Massive. Make sure you bring bug spray with you. We have been to other all-inclusives and there was a casino, disco, or lounge to dance in til 2am. FUN nightlife!! People who work there, people in their offices who plan all of what we are getting and which we don’t get to see, people who prepare meals and related tasks which we don’t get to see either, as well as many others, and then you have people who work outside maintaining the beautiful ground, pools, reset our rooms each and every day, ..which we hardly see and also people we interact with daily. Lobster pot seafood restaurant charges for the lobster if you choose to have it. I had several average meals but the staff is pretty open about what is good and what is not. We have been to all inclusive resorts before and this one is definitely nice but had it's pros and cons. Phone number to contact us. We traveled with about 12 people and luckily the Valentin was the first stop about 20 min from the airport. If you are disabled, this may a difficult place to stay. The Italian restaurant had a violinist, and the Habachi show was fun, too. Everyone works so hard, they deserve it. Take snorkeling goggles or rent them there with an ID, you will definitely see a school of fish or even a barracuda! We always found palapas on the beach. The desserts were great. There was a great cello player there, and the food was better than what I have had in France!! From what I have experienced every single day for 14 days, I can say that they are actually achieving very high standard in terms of quality in every single field they do operate. Please see our partners for more details. The resort is spread out and there is a walk to each place. We paid $108 altogether, included shuttle, bottled water, tour guide and maybe 2 hours on our own which we used to get into the beautiful beach to cool off. STUNNING. The staff were wonderful and always available to help in whatever way was needed. Contact; E-Brochures; A dj plays music til late too but very few people dance outdoors in the heat.Beach and Pool: Amazing. PART 1 We are in Mexico at the Valentin Imperial Riviera Maya! There are activities and competitions throughout the day, and the beach is beautiful. Share your experiences with others. The rest of the resort is amazing too, again - so much detail. The stroll to to the beach, pools and restaurants is wonderful. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Valentin Imperial Riviera Maya, Playa del Secreto: 12,550 answers to 3,606 questions about Valentin Imperial Riviera Maya, plus 13,638 reviews and 20,315 candid photos. POOLsImmaculate and beautiful! ..Did I mention I enjoyed listening to them...? First off- he's 31 and I'm 29, very laid back couple from NY and not fussy at all. They really need to upgrade their games too. This is the version of our website addressed to speakers of English in Canada. The food was cold served on cold plates and the waitresses ( we had Mary) just seem to take an age to refill water/wine glasses or clear the plates. Great bartenders- German and Hugo. And I mean that in the most positive way possible. Consequently, this brings my rating right up to 110%. The swim-up bars were very nice too. Review tags are currently only available for English language reviews. The pool toilets were kept clean with toilet rolls constantly stocked up. 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