The means of communication keeps on changing with the advancement in technology, for example in 90âs telephones were mostly used for the communication, nowadays smartphones are widely used for the communication purpose. Verbal vs. Non-Verbal Communication We communicate with much more than words: when we interact with someone, our body has a language of its own. Research other examples of writers using nonverbal communication to describe characters and situations in novels, stories, poetry, plays, ï¬lms and television programs. The way we sit, the gestures we make, the way we talk, how much eye contact we make â all of these are non-verbal ways of communicating that impact the messages our words are sending. 1.2 Noncommunicative functions of nonverbal behaviors So pervasive has been social psychologists' preoccupation with the communicative or expressive aspects of nonverbal behaviors that the terms nonverbal behavior and nonverbal communication have tended to be used 1See Fridlund (1991) for a discussion of the ethological position. Mainly the communication can be of two types; verbal communication and non-verbal communication. Cultural differences in non-verbal communication can create misunderstandings--for example, among North Americans, nodding the head means "yes," while among Japanese, it means merely "I'm listening" according to Wang De-hua and Li Hui of the Ningbo Institute of Technology. Differences between verbal and nonverbal communication include: Nonverbal communication is perceived as more believable than verbal communication. This chapter investigates nonverbal communication and how it differs across cultures. The chapter then outlines the various channels of nonverbal communication and how cultures differ regarding their use. The relationship between verbal and non-verbal communication is one of the latter playing a supplementary role to the former. A second difference between verbal and nonverbal communication is that verbal communication is distinct (linear) while nonverbal communication is continuous (in constant motion and relative to context). In Verbal communication, a person uses words or speech to exchange information or messages.It takes place in the form of oral as well as a written format between two or more persons. Examples of verbal communication are meetings, letters, reports, emails, notes, memos, group discussions, interviews, counseling, face-to-face conversations, telephone calls, radio, etc. The non-verbal acts that are supplementary to verbal acts may precede or follow or be simultaneous with the verbal acts. It begins with some definitions of nonverbal communication and a discussion of how verbal and nonverbal codes differ. Distinct means that messages have a clear beginning and end, and are expressed in a linear fashion. Like verbal communication, nonverbal communication is culture-bound and reflects the values & norms of a culture. Non-Verbal Communication Skills 15 Body Language â An Overview 15 Observation Skills 15 Attending Behaviour 17 Empathy 18 References 19 Contacts 20 . Like verbal communication, nonverbal communication is subjective in its interpretation. Men are also less adept at sending subtle non-verbal messages. 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